Last updated: January 2026
LaundryDesk (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and software platform.
By accessing or using LaundryDesk, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide and improve our services.
a) Information You Provide Directly
- Name
- Email address
- Phone number (optional)
- Business details (store name, city, service type)
- Payment-related information (processed securely via third-party gateways)
- Messages submitted through contact or enquiry forms
b) Information Collected Automatically
- IP address
- Browser type and device information
- Pages visited and interactions on our website
- Date and time of access
This data helps us understand usage patterns and improve performance.
2. How We Use Your Information
We use your information to:
- Create and manage your LaundryDesk account
- Provide trial access and subscription services
- Process payments and invoices
- Communicate important updates, support messages, or service notices
- Improve product features, usability, and customer experience
- Ensure platform security and prevent misuse
We do not sell, rent, or trade your personal information to third parties.
3. Payments & Transactions
Payments on LaundryDesk are processed through secure third-party payment gateways.
We do not store your card or banking details on our servers.
All transactions are encrypted and handled according to industry security standards.
4. Data Storage & Security
We take reasonable technical and organizational measures to protect your data, including:
- Secure servers
- Encrypted connections (SSL)
- Limited internal access to sensitive data
While no system can be 100% secure, we continuously work to safeguard your information against unauthorized access, loss, or misuse.
5. Cookies & Tracking
LaundryDesk may use cookies or similar technologies to:
- Maintain session functionality
- Improve website performance
- Understand user interactions
You can control cookie settings through your browser preferences.
6. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Email communication
- Analytics and performance monitoring
These providers are authorized to use your information only as necessary to perform services on our behalf and are obligated to maintain confidentiality.
7. Data Retention
We retain your information only as long as:
- Your account remains active, or
- Required for legal, accounting, or operational purposes
You may request deletion of your data by contacting us (see Section 10).
8. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your account and data
- Withdraw consent for non-essential communications
Requests can be made via email and will be addressed within a reasonable timeframe.
9. Children’s Privacy
LaundryDesk is not intended for use by individuals under the age of 18.
We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with a revised “Last updated” date.
Continued use of LaundryDesk after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, you can contact us at:
Email: support@laundrydesk.com